Privacy Policy

This Privacy Policy describes how the operator of this website (referred to as "we", "us", or "our") collects, uses, and discloses your personal information when you utilize our services for electronic vignette registration and validation for passenger vehicles in the Czech Republic.

We are dedicated to safeguarding your privacy and ensuring a secure and positive experience while using our website. By accessing or using our services, you agree to the terms outlined in this Privacy Policy regarding the collection and use of your information.

Information We Collect

To provide our specialized services, we collect various types of information from you.

Personal Information

When you engage with our services for electronic vignette registration and validation, we may request personally identifiable information that is necessary to process your request and to identify you. This may include, but is not limited to:

• Your full name and surname
• Your physical address
• Details about your vehicle, such as license plate number, country of registration, and vehicle category
• Payment information (e.g., credit card details, bank account details for transaction processing)
• Information related to the desired vignette period and validity

Non-Personal Information

We also gather information that does not directly identify you, which helps us improve our website and services. This type of data may include:

• Your browser type and version
• Your IP address
• Operating system used
• Referring website addresses
• Pages you visit on our website, the time spent on those pages, and the date and time of your visit
• Device information (e.g., device type, screen resolution)

How We Use Your Information

The information we collect is utilized for several key purposes to ensure the efficient delivery of our services:

• To facilitate and complete your electronic vignette registration and validation requests.
• To securely process payments for the services provided.
• To offer comprehensive customer support and address any inquiries or issues you may have.
• To enhance the functionality, performance, and security of our website.
• To identify, prevent, and resolve any technical issues or potential fraudulent activities.
• To fulfill our legal obligations and respond to legitimate requests from governmental authorities pertinent to vignette registration.
• For internal analytical purposes to continually optimize and expand our service offerings.

How We Share Your Information

We handle your personal information with utmost care and share it only when necessary for the provision of our services or compliance with legal requirements:

• With Government Authorities: Information essential for the successful registration and validation of electronic vignettes is transmitted to the relevant Czech Republic governmental bodies responsible for the administration of the electronic vignette system.
• With Payment Processors: Your payment details are securely transferred to trusted third-party payment gateways solely for the purpose of transaction processing. We do not store sensitive credit card information on our servers.
• With Service Providers: We may engage third-party companies and individuals to perform services on our behalf (e.g., website hosting, data analysis, customer support). These third parties are granted access to your personal information only to the extent necessary to perform their specific tasks and are contractually bound to maintain confidentiality and not use the information for other purposes.
• For Legal Compliance: We may disclose your information if mandated by law, regulation, or legal process, or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will provide prior notification before your personal information is transferred and becomes subject to a different Privacy Policy.

Data Security

The security of your personal data is a paramount concern for us. We implement robust security measures, including encryption, secure servers, and strict access control procedures, to protect your information from unauthorized access, alteration, disclosure, or destruction. However, it is important to acknowledge that no method of transmission over the Internet or method of electronic storage is entirely infallible, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for the duration necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy. This includes the period required to complete vignette registration, provide ongoing customer support, and comply with legal obligations such as tax, accounting, and other regulatory requirements.

Your Data Protection Rights

Depending on applicable data protection laws, you may possess the following rights concerning your personal data:

• The Right to Access: You have the right to request copies of the personal data we hold about you.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete any information you believe is incomplete.
• The Right to Erasure: You have the right to request that we delete your personal data, under specific circumstances.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under particular conditions.
• The Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the physical address provided below.

Cookies

Our website uses "cookies" to enhance your browsing experience. Cookies are small data files placed on your device by a web server that store information about your website usage. We utilize cookies for various operational purposes, including remembering your preferences, analyzing website traffic, and facilitating transaction processing. You have the option to configure your browser to refuse all cookies or to notify you when a cookie is being sent. However, please note that if you choose not to accept cookies, some parts of our services may not function properly.

Links to Other Websites

Our Service may include links to other websites that are not operated by us. If you click on a third-party link, you will be redirected to that third party's site. We strongly recommend that you review the Privacy Policy of every site you visit. We exercise no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Service is not directed at individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and become aware that your Children have provided us with Personal Information, please contact us immediately. If we discover that we have inadvertently collected Personal Information from children without parental consent, we will take prompt steps to remove that information from our servers.

Changes to This Privacy Policy

We may periodically update this Privacy Policy. We will notify you of any changes by posting the revised Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any updates. Changes to this Privacy Policy become effective when they are posted on this page.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us at our physical address:

Jindřišská 14
Prague
110 00
Czech Republic